Terms of service

By creating a RigDue account you agree to these terms. If you sign up for a dropzone, you agree on its behalf.

The service

RigDue is a record-keeping tool. It shows the dates you and your rigger enter and flags what is overdue; it does not inspect gear, decide AAD service or end-of-life dates, or replace the packing data card, the rigger's logbook, or the gear check before a jump. The reserve repack interval, AAD maintenance and airworthiness of every rig remain the responsibility of the dropzone and its FAA-certificated rigger under 14 CFR 91.307 and the manufacturers' instructions. We aren't responsible for a rig flown out of date, gear damage, or injuries.

Your account

• Keep your password private. You're responsible for what happens under your account.
• The dropzone manager controls who joins the dropzone's account and can disable users at any time.
• Don't misuse the service: no attempts to break in, overload it, or access other dropzones' data.

Plans and billing

• Every new dropzone gets a 14-day free trial on the Dropzone plan. No card is needed to start. When it ends, your records stay readable and exportable, but nothing can be added or changed until you choose a plan.
• Plans are billed monthly or yearly in advance through Stripe and renew automatically until cancelled.
• You can cancel any time from the Billing page; you keep paid features until the end of the period you paid for. We don't give partial refunds.
• If a plan lapses, your data stays, but adding records and the user logins above the Starter plan stop working until you subscribe again.
• We may change prices with at least 30 days' notice by email.

Your data

Your dropzone's records belong to you. You can export them at any time. See the privacy policy for what we store.

Availability

We work to keep RigDue running but can't promise it will never be down. The service is provided "as is", and our total liability is limited to what you paid us in the last 12 months.

Changes and ending

We may update these terms and will email account owners about material changes. You can stop using RigDue at any time; we may suspend accounts that break these terms.

Contact

Use the feedback form.